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Privacy Policy

Last updated: April 2026

TodoSquad respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, share, and protect your personal data when you visit our website, place an order, contact us, subscribe to updates, or interact with TodoSquad online.

If you have any questions about this Privacy Policy, contact us at:

Email: support@todosquad.store

1. Who We Are

TodoSquad is a developer-inspired apparel and lifestyle brand selling made-to-order clothing and related products.

For the purpose of data protection law, TodoSquad is the controller of the personal data we collect through our website, store, customer support channels, and marketing activities.

Business name: Saaroma Ltd UK
Website: www.saaroma.co.uk
Contact email: support@todosquad.store

2. Information We Collect

We may collect the following types of personal information:

a. Information you provide directly

This may include:

– name
– email address
– phone number
– billing address
– shipping address
– order details
– payment-related information
– customer support messages
– product reviews or feedback
– marketing preferences
– account details, if you create an account

b. Information collected automatically

When you use our website, we may collect:

– IP address
– browser type
– device type
– operating system
– pages viewed
– links clicked
– referring website
– approximate location based on IP address
– cookie and tracking information
– website usage and analytics data

c. Information from third parties

We may receive information from third-party services we use, such as:

– payment providers
– ecommerce platforms
– fulfilment and shipping partners
– analytics tools
– advertising platforms
– email marketing providers
– fraud prevention tools

3. How We Use Your Information

We use your personal data to:

– process and fulfil orders
– produce, print, pack, and ship products
– send order confirmations and shipping updates
– respond to customer support enquiries
– manage returns, refunds, replacements, and complaints
– process payments
– prevent fraud and protect our website
– improve our products, website, and customer experience
– send marketing emails where permitted
– run advertising and retargeting campaigns
– understand website performance and customer behaviour
– comply with legal, tax, accounting, and regulatory obligations

4. Our Lawful Basis for Using Your Data

Under UK data protection law, we need a lawful basis to process personal data.

We may rely on the following lawful bases:

a. Contract

We process your data when it is necessary to fulfil your order, deliver products, provide customer support, or manage your account.

b. Legitimate interests

We may use your data for legitimate business purposes, such as improving our website, preventing fraud, managing customer service, understanding store performance, and promoting our products.

c. Consent

We may rely on your consent for certain marketing emails, cookies, or tracking technologies where consent is required.

You can withdraw consent at any time.

d. Legal obligation

We may process your data where necessary to comply with legal, tax, accounting, consumer protection, or regulatory obligations.

5. Payments

Payments are processed securely by third-party payment providers.

TodoSquad does not store your full card details. Payment providers may collect and process payment information according to their own privacy policies and security standards.

6. Fulfilment, Printing, and Shipping

TodoSquad products may be produced, printed, packed, and shipped by third-party fulfilment partners, including Tapstitch or similar print-on-demand suppliers.

To fulfil your order, we may share necessary order information with fulfilment and shipping partners, including:

– name
– shipping address
– phone number, where required by courier
– email address, where required for delivery updates
– product details
– order reference
– shipping method

This information is used to produce and deliver your order.

7. Marketing Communications

If you sign up for marketing emails or give permission at checkout, we may send you:

– product updates
– new collection announcements
– discount codes
– launch updates
– abandoned cart reminders
– brand news

You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting support@todosquad.store.

We will not sell your personal data to third parties.

8. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

– keep the website working properly
– remember your preferences
– analyse website traffic
– improve customer experience
– measure advertising performance
– support retargeting or personalised ads

Some cookies are essential for the website to function. Others may be used for analytics or marketing.

Where required, we will ask for your consent before placing non-essential cookies.

You can manage cookies through your browser settings or any cookie consent tool available on our website.

9. Analytics and Advertising

We may use analytics and advertising tools such as Google Analytics, Meta Pixel, TikTok Pixel, Pinterest Tag, email marketing analytics, or similar services.

These tools may collect information about your device, browsing behaviour, pages viewed, products clicked, and purchases or checkout activity.

This helps us understand how people use our store and improve our marketing.

10. Who We Share Your Data With

We may share personal data with trusted third parties who help us operate our business, including:

– ecommerce platform providers
– payment processors
– fulfilment and print-on-demand partners
– shipping and courier companies
– email marketing providers
– analytics providers
– advertising platforms
– fraud prevention services
– IT, hosting, and website service providers
– accountants, legal advisers, or professional service providers
– regulators or authorities where legally required

We only share the information needed for the relevant purpose.

11. International Transfers

Some of our service providers, fulfilment partners, technology platforms, or shipping partners may process personal data outside the United Kingdom or European Economic Area.

Where required, we will take steps to ensure appropriate safeguards are in place, such as contractual protections or recognised data transfer mechanisms.

12. How Long We Keep Your Data

We keep personal data only for as long as necessary.

Typical retention periods include:

– order records: retained for accounting, tax, legal, and customer support purposes
– customer support messages: retained for as long as needed to resolve issues and maintain service records
– marketing data: retained until you unsubscribe or withdraw consent
– analytics data: retained according to the settings of the relevant analytics provider
– legal and accounting records: retained as required by applicable law

When data is no longer needed, we will delete it or anonymise it where appropriate.

13. How We Protect Your Data

We take reasonable technical and organisational measures to protect personal data from unauthorised access, loss, misuse, alteration, or disclosure.

These measures may include:

– secure payment processing
– access controls
– password-protected systems
– trusted ecommerce and hosting platforms
– secure third-party service providers
– limited access to customer information
– monitoring and fraud prevention tools

No website, platform, or online transmission is completely secure, so we cannot guarantee absolute security.

14. Your Data Protection Rights

Depending on your location and applicable law, you may have rights including:

– the right to access your personal data
– the right to correct inaccurate data
– the right to request deletion of your data
– the right to restrict processing
– the right to object to processing
– the right to data portability
– the right to withdraw consent
– the right to complain to a data protection authority

To exercise your rights, contact:

support@todosquad.store

We may need to verify your identity before responding to certain requests.

15. Complaints

If you are unhappy with how we handle your personal data, please contact us first at:

support@todosquad.store

If you are in the UK, you also have the right to complain to the Information Commissioner’s Office.

Website: https://ico.org.uk

16. Children’s Privacy

Our website and products are not intended for children under 13.

We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, contact support@todosquad.store and we will take appropriate action.

17. User-Generated Content

If you submit a review, tag TodoSquad, send us photos, or share content with us, we may use that content for marketing, product pages, social media, or promotional purposes where permitted.

Please do not submit content that includes personal information you do not want shared publicly.

18. Third-Party Links

Our website may contain links to third-party websites, platforms, or services.

We are not responsible for the privacy practices, content, security, or policies of third-party websites. Please review their privacy policies before providing personal data.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

The latest version will always be posted on this page with the updated “Last updated” date.

20. Contact Us

If you have any questions, requests, or concerns about this Privacy Policy or how we handle your personal data, contact us:

TodoSquad
Email: support@todosquad.store

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